Hyperlinked Exhibits, Litigation Support, Technology, Video Conferencing, Zoom

TECH TIP 12 – Hyperlinking Documents for Zoom Saves You Time

Document handling is the #1 question we receive from counsel.  How is it done?

In essence there are two options:

  • Send everyone hard copies or PDFs of the documents
  • Share the documents in Zoom
    • via Chat
    • via Share Screen

Early on counsel soon realized that there were certain issues with the first option, sending copies of documents to everyone ahead of time, the main one being that doing so could reveal their strategy.  Opposing counsel would also have time to review the documents in advance and potentially object to the document before it is even presented.  Not all documents would necessarily be marked either.  Further, the expense of printing and shipping documents to opposing counsel, the witness, and the court reporter could be substantial.  Sending PDFs would alleviate that expense, but the other issues would still remain.

The second option, sharing the documents in Zoom via Chat and Share Screen, is more popular, especially the Chat feature which is used by the majority of our clients. 

To utilize the Chat feature, documents in PDF format are sent to Wong Associates ahead of time to be hyperlinked.  We ask that they be labeled alphabetically (with brief document descriptions) so they can be pulled out in any order during examination and marked in numerical order without confusion.  For example, Document E could be marked as Exhibit 1; Document A could be marked as Exhibit 2.

Chat serves many purposes:

  • Each document has its own hyperlink.  One doesn’t know what documents and in what order they will be presented until the deposition is under way.
  • When counsel is ready to present a document, he simply copies the document description and hyperlink from a list and pastes it into Chat.
  • All participants click on the link, and the document appears on their computer.
  • Identification of the document and discussion ensues.
  • The document is marked as an exhibit.
  • Chat can be printed at the close of the deposition saving the hyperlinks and reporter markings.  It is a great verification tool.
  • Since Wong Associates has the documents, we digitally mark them post deposition.
  • Also note that if Wong Associates does the hyperlinking, the court reporters can help counsel with the document sharing.

Screen Share is a valuable tool as well.  No hyperlinking is necessary.  Some counsel prefer handling the sharing in lieu of using Chat.  Screen Share allows everyone to see a document at the same time, e.g., photograph, video clip.  Multi-page documents can also be shared.  Counsel can jump from one page to the next for discussion.  The biggest benefits of Screen Share are:

  • The document takes up the full screen in Zoom. You still have audio.
  • A document can be highlighted or annotated and then saved as an exhibit.

A disadvantage to Screen Share is that there is no way to save the “history” of what documents were viewed/shared like you can in Chat.  You must remember, if the court reporter is not handling document sharing, he is busy writing the testimony and doesn’t have time to save documents being discussed.  We’ve had a number of instances where counsel forgot what they marked and needed the reporter to send document descriptions to identify what was shared.  In one instance multiple emails were shared and marked, but there was no identifier of who sent the email, the date of the email, etc.  Extra care should always be taken with exhibit descriptions to ensure the most complete and accurate record possible.   

Wong Associates prefers hyperlinking, and clients who use the hyperlinks in Chat love the ease of use.  That being said, however you want to handle documents, our court reporters are well versed in document sharing should need assistance.

Litigation Support, Realtime Reporting, Software, Technology, Uncategorized

Kick your case into high gear! Hire a Certified Realtime Reporter!!

When the stakes are high and quick turnaround is critical, insist on a Certified Realtime Reporter (CCR) to report the testimony. CRRs can provide interactive realtime by sending the testimony to your electronic device or over the cloud for others on your team to view remotely, and they can produce an uncertified rough draft at the conclusion of the deposition.

Not all court reporters are capable of providing these services, so be sure to request a CRR when you make your scheduling arrangements.  Less than 8% of court reporters hold the CRR designation. Doris O. Wong Associates, Inc., has several CRRs on its staff.

Recommended Software: CaseView is the industry standard for interactive realtime software, and it’s FREE.  There is a CaseViewNet download for Windows and an iCVNet app for your digital devices.  The realtime feed is sent over Wi-Fi or the Internet for remote locations.  No more cables or driver issues.

InteractiveRealtime-WongAssociates

What you should understand about realtime using any smart device:

  1. You should expect a “useable” realtime transcript with limited untranslates. A Certified Realtime Reporter has been tested to write a minimum of 96% accuracy on first pass.
  2. Easily mark text, make annotations, and read along with the testimony.
  3. Don’t be alarmed if you see some stenographic outlines or misspellings. The reporter will make corrections when proofreading.
  4. At the conclusion of the deposition, the reporter will do a quick scan to remove the steno and provide an uncertified rough draft.
  5. Upon completion of the final edit, a certified transcript will be delivered to replace the rough draft.

Helpful hint:  In most instances, this is the first time the reporter will hear the subject matter.  Provide keywords, a caption, and as much information as possible for the reporter to review.  The more information provided ahead of time, the cleaner your realtime feed will be.

Realtime is a powerful tool for litigators.  Put it to work for you!

Litigation Support, Software, Technology, Uncategorized

Leveling the Playing Field for the Hearing Impaired

Navigating through the legal process is hard enough, but imagine being a party to a case and being unable to hear well enough to know what’s being said.  If your client is deaf or suffering from significant hearing loss, this puts him — and you as his attorney — at a clear disadvantage. 

Court reporters can help!  Realtime technology is being requested these days not only in deposition settings but in classrooms, meetings, and interviews.  Did you know that closed captioning on TV is provided by a court reporter?


                     Approximately 15% of American adults (37.5 million) aged 18 and over                report some trouble hearing.  ~ NIH


Certified court reporters have the skills necessary to provide realtime for you and your client.  Having the testimony streaming live on an iPad for viewing is a game-changer.  It’s like having a personal interpreter on site.  Your client will no longer have to rely on lip reading or worry about positioning himself close to a speaker.  There will be fewer interruptions and less stress and fatigue for your client.  The court reporter will also provide a clean rough draft at the end of the day.

Give your client immediate digital access to the spoken word.  Let realtime technology in the hands of our gifted professionals take the guesswork out of the conversation, and let your client actively participate in the process with confidence and peace of mind.

Litigation Support, Malware, Software, Technology, Uncategorized

Technology for Litigators

Tips, tricks, and information about client-focused litigation support services, technology, and issues you face on a day-to-day basis.

Doris O. Wong Associates, Inc., was the first court reporting firm in Boston to embrace computer-aided transcription back in 1977.