Litigation Support, Technology, Uncategorized, Video Conferencing, Zoom

TECH TIP 7 – Sharing an Audio file in Zoom

While in Zoom, click on the green Share Screen at the bottom of your screen.

It will ask you to “Select a window or application you want to share”

Locate the MP3 file that you want to share and click on it.  Participants will be able to hear the audio file.

NOTE:  It’s most helpful to have the location of the MP3 file open for easy access.

To get out of Share Screen, hit the red Stop Share button.  You will be brought back to the participants.

MP3 files can also be hyperlinked and shared in Chat.


TECH TIP 2 – Sending in documents for Hyperlinking

Doris O. Wong Associates has been hyperlinking documents since COVID-19 hit. Over the past few months, we have streamlined the process that we think works best for our clients.

SCENARIO 1:  Email or snail mail the documents to everyone

PRO:  Everyone has all of the documents for review

CONS:  (1)Everyone has all of the documents whether they will be used or not.  This could reveal your strategy.  We had a scenario where opposing counsel objected to the documents before the deposition even started. (2)Cost to print and ship documents to all parties.

SCENARIO 2:  Have Doris O. Wong Associates Hyperlink your documents

PRO:  Only you and the court reporter will have access to the hyperlink list.  Documents are stored on our secure server.

CON:  In order to guarantee that you get the hyperlink list on time, we strongly request that we get the documents two days prior to the deposition/hearing to avoid conversion fees.


We request that when you send us your documents to be hyperlinked that you label them A-Z and not  1-100.  When presenting a document via Chat, if you present A-Notice of Deposition, it can be marked it as Exhibit 1.  This avoids confusion as to what is marked. 

Oftentimes, counsel provides numerous documents that aren’t used and/or they skip around based on how the deposition is proceeding. By keeping the A-Z convention, there is less confusion on everyone’s part, e.g., A=1, F=2, D=3, etc.

Litigation Support, Realtime Reporting, Technology, Uncategorized


Yes, we face challenges, but court reporting is still a thriving profession

This is the week set aside each year to inform the public about the important role we play in the judicial system.  It’s also the perfect opportunity to spread the word about our profession to encourage others to join our ranks, especially since we are currently facing critical shortages nationwide.

Because of this, some may think that court reporting is a dying profession.  Far from it.  We are not antiquated; we are cutting edge.  There is no other method that can produce an almost flawless transcript in realtime, basically on the fly.  That is why our unique skills are in high demand, and that translates into commensurate compensation.

Court reporters are the same as every other professional with specialized skills.  For example, if you have dangerous electrical code violations in your home and you are not a licensed electrician, you need to hire one who can rectify the problem.  It’s worth every penny to get the product and service you need that only a certified and experienced professional can provide.

The real problem is the fact that many of our members are aging out.  The average age of court reporters is 55.  It is estimated that there will be a shortage of 5,500 court reporters nationwide come 2020.  This means even more opportunities for court reporters in the broadcast and CART captioning areas and its mainstay:  deposition and official reporting.   It is a shame that just when our profession is at its zenith it cannot be sustained by our meager nationwide membership.  There are an estimated 32,000 reporters in the marketplace, only 11,500 of which are NCRA members.

Court reporters are needed now more than ever, and the need for our services will only increase in the future.  With only 31 NCRA-approved schools, NCRA’s A to Z program is aiming to fast-track students through training and into the workforce, but its full effects won’t be felt immediately.  It will take a while for the newly minted reporters to gain the experience and top-notch skills that those who have been in the field for many years possess.  The question is:  Can our profession survive this gap in reporter availability, or will we be replaced with inferior methods in the meantime?

Court reporting is in truth a thriving profession!  Why?

  • Graduates are guaranteed employment and an excellent starting salary
  • There is always room for growth and professional development for motivated individuals
  • Reporters at the top of their game earn six-figure incomes
  • NCRA and its state associations, as well as organizations like STAR, offer continual support, education, and networking opportunities
  • Our profession is technology-driven.  Lawyers need our expertise to provide the specialized services they need.
  • Tape recorders and voice recognition are inferior substitutes.
  • Reporters may choose to work as freelancers, officials, CART providers, broadcast captioners, even as Congressional reporters.  Many work in several capacities in their careers.
  • Our profession offers other related services such as videography, video conferencing, audio transcription, exhibit synching and linking, etc.
  • Reporters play a vital role in the judicial system.  They are respected by members of the bar for their role in preserving the all-important record so attorneys can represent their clients to the best of their ability.

Court reporting has undergone many revolutionary changes just in the relatively recent past.  Reporters have gone from writing on manual machines to paper and typing their own notes, to dictating into dictaphones for typists, and finally to computer-aided transcription.  There have been eight different Stenograph writing machines since the 1980s.  The investment in hardware, software, and technology over the years has been significant.  So has the learning curve among our members.  But in the end we are in a niche business that provides a service no one else can:  realtime, rough drafts, and expedited delivery.

The court reporting profession may be facing challenges, but hopefully they can be overcome.  Our judicial system depends on an accurate record to protect all litigants.  Court Reporting & Captioning Week is the perfect opportunity to highlight our talent and value.  Recommend court reporting to your friends and family.  Be a positive ambassador of the profession.  If this career has been good to you, it’s time to return the favor.

#CourtReporters #CourtReporting #STARchatter

Litigation Support, Realtime Reporting, Software, Technology, Uncategorized

Kick your case into high gear! Hire a Certified Realtime Reporter!!

When the stakes are high and quick turnaround is critical, insist on a Certified Realtime Reporter (CCR) to report the testimony. CRRs can provide interactive realtime by sending the testimony to your electronic device or over the cloud for others on your team to view remotely, and they can produce an uncertified rough draft at the conclusion of the deposition.

Not all court reporters are capable of providing these services, so be sure to request a CRR when you make your scheduling arrangements.  Less than 8% of court reporters hold the CRR designation. Doris O. Wong Associates, Inc., has several CRRs on its staff.

Recommended Software: CaseView is the industry standard for interactive realtime software, and it’s FREE.  There is a CaseViewNet download for Windows and an iCVNet app for your digital devices.  The realtime feed is sent over Wi-Fi or the Internet for remote locations.  No more cables or driver issues.


What you should understand about realtime using any smart device:

  1. You should expect a “useable” realtime transcript with limited untranslates. A Certified Realtime Reporter has been tested to write a minimum of 96% accuracy on first pass.
  2. Easily mark text, make annotations, and read along with the testimony.
  3. Don’t be alarmed if you see some stenographic outlines or misspellings. The reporter will make corrections when proofreading.
  4. At the conclusion of the deposition, the reporter will do a quick scan to remove the steno and provide an uncertified rough draft.
  5. Upon completion of the final edit, a certified transcript will be delivered to replace the rough draft.

Helpful hint:  In most instances, this is the first time the reporter will hear the subject matter.  Provide keywords, a caption, and as much information as possible for the reporter to review.  The more information provided ahead of time, the cleaner your realtime feed will be.

Realtime is a powerful tool for litigators.  Put it to work for you!

Litigation Support, Software, Technology, Uncategorized

Want an Edge? GO DIGITAL

The legal profession has been touting the efficiencies of a paperless office.  There are case management software packages, apps, and articles written by the American Bar Association and legal tech gurus promoting all things digital.

Doris O. Wong Associates has been offering digital alternatives for years.  As you build your case, the digital resources available to you from the start are as versatile as they are extensive.

Digital transcript formats include:

  • Standard PDF
  • Compressed PDF transcripts with an interactive concordance
  • ASCII or TXT files
  • WORD files
  • PTX files compatible with TextMap

All of these file formats are printable, searchable, and can be securely stored on any electronic device you use, relieving you of the endless pieces of paper.  They can also be emailed to colleagues within your firm or saved in your private repository for further use.

The most popular digital document is the PDF.  A PDF file can be opened on any device across multiple platforms. The standard PDF from Wong is word searchable (for easy copy and paste) and printable.  For those who want more, the Min-U-Script, or compressed, PDF includes an interactive concordance for easy word searches.

Not to be overlooked is the text found within exhibits.  So you can utilize this information fully, all exhibits are scanned in a searchable PDF format.  Electronic document word searches are faster and more reliable than reading through hard copy documents.

An additional benefit to going digital is linked exhibits.  With one easy click, you can pull up an exhibit for viewing whenever it is mentioned in a transcript. The transcript and linked exhibits are delivered to you in one convenient file.

Whether you’re part of a large firm, mid-sized, or sole practitioner, we have the digital litigation support products that fit your budget and suit your needs.  Our goal at        Doris O. Wong Associates is to provide you with the best tools available that will help you organize, manage, and digest the facts presented in discovery so you can best serve your client and win your case.